Need help? This page aims to guide you to the answers you crave.

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Before you reach out

Have you checked out our best practices and troubleshooting guides? There's a chance we've covered the answer to your question there.

💌 Contact us Directly

Sometimes it's best to talk directly to us, especially if the issue is urgent!

💬 Slack - Time-sensitive support, Confidential Discussions

We use slack to handle day-to-day discussions with you about schedules, build handoffs, bug investigations, and other concerns that are specific to your module (or otherwise too confidential to discuss on our forums).

Tag @Module Support in your #ooohsupport channel in Slack to have your message forwarded directly to our support engineers.

If you don't yet have access to your #ooohsupport slack channel, shoot us an email.

📧 Email - Onboarding and Non-urgent support

You can reach out to [email protected] for things like:

• Adding team members to Slack and other Oooh tools.
• Provisioning test devices to use the Oooh SDK and Dev apps.